Terms And Conditions

Shein Multi-Vendor Online Store

Welcome to Shein Store. By using our website or application, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Definitions

Store: The Shein multi-vendor online platform.

User: Any person who uses the platform, whether as a customer or a seller.

Customer: A person who purchases products or services through the platform.

Seller: Any individual or entity that offers products or services through the store.

Services: All services provided by the store, including product listing, selling, payment processing, shipping, and technical support.

2. Nature of the Platform

Shein Store operates as an electronic intermediary connecting sellers with customers and is not a direct party to sales or supply transactions.

The seller alone is responsible for the quality, safety, and accuracy of product descriptions.

3. Account Registration

Users must provide accurate and up-to-date information during registration.

Users are responsible for maintaining the confidentiality of their login credentials.

The store reserves the right to suspend or terminate any account in case of violation of these terms or misuse of the platform.

4. Orders and Payments

Prices and applicable fees are clearly displayed before order confirmation.

Customers are required to pay the full order amount using the approved payment methods.

The store reserves the right to cancel or suspend any order if suspicious activity or incorrect information is detected.

5. Shipping and Delivery

Delivery is subject to the shipping policies adopted by the store and the seller.

Delivery times and fees may vary depending on the customer’s and seller’s locations.

If multiple sellers are involved, products may be shipped in separate shipments.

6. Returns and Cancellations

Returns and cancellations are subject to Shein Store’s approved policies.

Customers must return products in their original condition within the specified period.

The store acts as an intermediary to organize the return process and protect the rights of both parties.

7. Intellectual Property

All rights related to design, trademarks, content, and software are reserved to Shein Store.

Any use of the content without prior written permission is strictly prohibited.

8. Seller Obligations

Sellers must offer original products that match their descriptions.

Sellers must not list products that violate applicable laws or regulations.

Sellers bear full legal responsibility for their products.

9. Limitation of Liability

Shein Store is not responsible for disputes arising from direct dealings conducted outside the platform.

As an electronic intermediary, the store does not guarantee that products are free from defects; product quality and warranties remain the seller’s responsibility.

Services may be temporarily interrupted due to technical issues or maintenance.

10. Privacy Policy

User data is subject to the store’s approved Privacy Policy.

11. Amendments

The store reserves the right to amend these terms at any time. Continued use of the platform constitutes acceptance of such amendments.

12. Governing Law and Jurisdiction

These terms are governed by the laws of the country in which the store is operated.

Local courts shall have exclusive jurisdiction over any disputes.

📌 Acknowledgment: By using Shein Store, you acknowledge and fully agree to these Terms and Conditions and all related policies.