Privacy Policy

Shein Multi-Vendor Online Store – Privacy Policy

At Shein Store, we are committed to protecting the privacy of our users’ data (customers and sellers). We collect and use data in accordance with the highest standards of security and transparency.

1. Data We Collect

Personal Data: Name, phone number, email address, and address.

Order and Transaction Data.

Seller Data: Business name, store details, and financial information.

Technical Data: IP address, device type, operating system, and usage logs.

2. Use of Data

We use the collected data for the following purposes:

  1. Processing orders, payments, and deliveries.
  2. Improving user experience.
  3. Communicating with users regarding orders and updates.
  4. Fraud prevention and regulatory compliance.
  5. Preparing internal reports to enhance our services.

3. Data Sharing

We may share data only with:

  1. Sellers for order fulfillment purposes.
  2. Shipping and delivery companies.
  3. Payment service providers (without storing card details).
  4. Official authorities when legally required.

User data is not sold or rented to any third party.

4. Data Protection

  1. Use of encryption technologies and modern security systems.
  2. Restricting data access to authorized personnel only.

5. Cookies

The store uses cookies to improve performance and user experience. Users can manage cookies through their browser settings.

6. User Rights

Users have the right to:

  1. Access and update their personal data.
  2. Request deletion of their account and personal data.
  3. Opt out of marketing communications.

7. Account and Data Deletion (Very Important)

Users have the right to request permanent deletion of their account and personal data through account settings or by contacting customer support.

Deletion requests will be processed within a period not exceeding 14 business days, while retaining any data required by law.

8. Data Retention

  1. Data is retained for as long as the account remains active.
  2. Data is deleted after account closure unless legal obligations require retention.

9. Amendments

The store reserves the right to update this Privacy Policy. Users will be notified of any material changes.

📌 Acknowledgment: By using Shein Store, you agree to this Privacy Policy.